Do right by the data.
Better serve the customer behind it.
Doing the right thing with customer data isn’t just about meeting compliance and regulation. Digital products need to be built with the customer’s voice in mind. Customers want you to exceed their expectations, not just the regulations.
How do users perceive Covid-19 technologies? How do you approach user data the right way?
Navigating the intersection of people, process, and technology
As technology evolves, so do customer expectations. Technology teams must build products that truly respect users. At Good Research, we speak the language of product, users, and technology, and work with forward-thinking teams to make privacy, trust and ethics part of the design & development process, not just a box-ticking exercise.